Hierarchy

Discord role hierarchy limits which roles and members April can manage. April also needs the relevant permissions for the action. Giving it Administrator does not bypass hierarchy. See Discord’s permission and hierarchy reference.

Find the role list

Open your server in Discord and choose Server Settings > Roles.

Test server role list in Discord, shown in its observed top-to-bottom order. The bot roles use test names.

Fix role hierarchy

1. In Discord, open your server’s Server Settings > Roles.
2. Find April’s highest role and the role it needs to manage.
3. If authorized to change the order, place April above that role and save. Keep roles April should not manage above it.
4. Retry the affected action and check its result in Discord.

For example, a role order of April → Community → Member places Community and Member below April; the roles still need the required permissions.

For example, an autorole assigned to new members must be below April’s highest role and April needs permission to manage roles. A successful dashboard save does not prove the assignment succeeded. Ask the server owner or an authorized manager for help if you cannot change the order.

Common symptoms

A role may be missing from a selector, or autorole, self role, or reaction role may fail to assign it. Moderation may work on some members but fail on staff or bots, and Discord can report missing permissions after a dashboard save. These symptoms can have other causes, so check the action’s permissions as well as role order.

Channel permissions

Channel permissions are separate from role position. Check that April can view the relevant channel and has the permissions required for the action, such as sending messages, embedding links, managing messages, or adding reactions. Retry in that channel after an authorized manager corrects access.

Your own role

Your ability to reorder roles in Discord also depends on your role position and permissions. Ask an authorized manager for help if you cannot make the change. Your own Manage Server permission, which determines dashboard server access, is separate: raising your role alone does not grant it. If access or an action still fails, see Common errors.